Section 01

Shipping Policy Overview

At Albait Perfume, we are committed to delivering your fragrances safely, swiftly, and in pristine condition. This Shipping Policy outlines how we process, package, and dispatch orders across India and internationally.

All orders are processed from our fulfilment centre in Rajkot, Gujarat, India. We partner with reputable courier services to ensure your order arrives on time and in perfect condition. This policy is effective as of January 1, 2025.

Fast Dispatch Promise All confirmed orders placed before 2:00 PM IST on a business day are processed and handed to our courier partner within 24 hours.
Section 02

Delivery Methods

We offer multiple delivery options to suit your schedule and budget. Choose the method that works best for you at checkout.

Free
Standard Delivery
5–7 Days

Available across all serviceable pin codes in India. Free on orders above ₹999.

Express Delivery
2–3 Days

Priority handling and faster dispatch. Available in metro and Tier-1 cities.

Next Day Delivery
1 Day

Order by 12:00 PM for next business day delivery. Select cities only.

Intl
International
10–18 Days

DHL / FedEx powered. Tracked end-to-end. Customs duties borne by recipient.

Section 03

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and chosen method.

Delivery Zone Standard Express Free Threshold
Local — Rajkot City Free ₹49 All orders
Gujarat (State) ₹49 ₹79 Above ₹599
Metros (Mumbai, Delhi, Bangalore…) ₹59 ₹99 Above ₹999
Rest of India ₹69 ₹129 Above ₹999
J&K / North-East / Remote Areas ₹99 Not Available Above ₹1,499
International (South Asia) ₹799 ₹1,199 Above ₹4,999
International (Rest of World) ₹1,299 ₹1,999 Above ₹7,999
Free Shipping Tip Add items to your cart to reach the free shipping threshold. The applicable free shipping amount is shown dynamically in your cart at checkout.
Section 04

Order Processing Time

Processing time is the period between when you place your order and when it is handed to our courier partner. It does not include transit time.

Order Type Processing Time Notes
Standard Orders (placed before 2 PM IST) Same Business Day Dispatched within 24 hours
Standard Orders (placed after 2 PM IST) Next Business Day Counted from next working day
Orders placed on Weekends / Holidays Next Working Day We do not process on Sundays & national holidays
Gift / Custom Engraved Orders 2–3 Business Days Extra time for personalisation
Bulk / Wholesale Orders (10+ units) 3–5 Business Days Contact us before placing bulk orders
Business Days: Monday to Saturday, excluding national public holidays in India. Orders placed during peak sale periods (Diwali, Eid, New Year) may take an additional 1–2 days.
Section 05

Order Tracking

Once your order is dispatched, you will receive a tracking number via email and SMS. Here is how the tracking journey looks:

Order Confirmed

Payment verified & order logged in our system

Packed & Ready

Quality checked, gift-wrapped, and sealed

Dispatched

Tracking number shared via email & SMS

In Transit

Live tracking available on courier portal

Delivered

Signed & delivered to your doorstep

Live Notifications: You will receive automated SMS and email updates at each stage — from dispatch to out-for-delivery to delivered. Check your spam folder if emails are not received.
Section 06

Our Packaging Promise

Every Albait Perfume order is packed to reflect the luxury of our fragrances — and to survive the rigours of courier transit.

Premium Gift Box

Each bottle sits in a rigid gift box with tissue paper lining and brand ribbon.

Bubble Protection

Double-layer bubble wrap around every bottle for shock resistance.

Eco-Friendly

Outer packaging uses recyclable, FSC-certified cardboard and soy-based inks.

Tamper-Evident

Security seals on all boxes ensure your order hasn't been opened in transit.

Gift Option

Add a personalised gift message at checkout — packed as a ready-to-give gift.

Climate Safe

Insulated packaging for summer months to protect fragrance quality in heat.

Section 07

International Shipping

We ship to over 18 countries worldwide via our trusted international logistics partners — DHL, FedEx, and Aramex. International orders are fully tracked end-to-end.

🇦🇪
UAE / Gulf (GCC) 7–10 Business Days

No import duty for personal use quantities

🇬🇧
United Kingdom 10–14 Business Days

UK customs duties apply — borne by recipient

🇺🇸
United States 12–16 Business Days

USPS / FedEx last-mile delivery

🇨🇦
Canada 12–18 Business Days

GST/HST may apply at customs

🇦🇺
Australia 12–16 Business Days

GST applicable on orders above AUD 1,000

🇸🇬
Singapore / SE Asia 7–12 Business Days

Tracked via local last-mile partners

Customs & Duties: International customers are responsible for all import duties, taxes, and customs clearance fees. Albait Perfume is not liable for delays caused by customs inspections. Fragrances are declared accurately on all customs forms.
Section 08

Shipping Restrictions

Due to the flammable nature of alcohol-based perfumes and airline regulations, certain restrictions apply to where and how we can ship.

Restriction Type Detail Status
Air Freight — Flammable Items Perfumes above 100ml may not be dispatched via air to certain regions
P.O. Box Delivery We cannot deliver to P.O. Box addresses for fragrance safety Not Available
Cash on Delivery (COD) Available only in select Indian pin codes; not on international orders
Countries with Fragrance Import Ban We cannot ship to countries with active import restrictions on perfumes Not Available
Remote / Unserviceable Pin Codes Enter your pin code at checkout to verify serviceability
Section 09

Delays & Exceptions

While we do everything in our power to ensure timely delivery, certain situations may cause unavoidable delays.

Natural Calamities & Force Majeure Deliveries may be delayed due to floods, storms, earthquakes, or other natural events beyond our control. We will notify you proactively if your order is affected.
Festive / Peak Seasons During Diwali, Eid, Christmas, and New Year, delivery timelines may extend by 2–4 additional business days due to high courier volumes across India.
Incorrect Address If an order is returned due to an incorrect or incomplete address provided by the customer, re-shipping charges will apply. Please double-check your delivery details before placing an order.
Failed Delivery Attempts Courier partners make up to 3 delivery attempts. If all attempts fail, the order is returned to us. A re-delivery fee will apply. We will contact you before the order is cancelled.
Section 10

Shipping FAQs

How do I get free shipping on my order?
Free standard shipping is automatically applied at checkout when your cart value exceeds ₹999 (or the applicable threshold for your region). No coupon code is required. The cart page shows exactly how much more you need to add for free shipping.
Can I change my delivery address after placing an order?
Address changes are possible only if the order has not yet been dispatched. Contact us at support@albaitperfume.com or WhatsApp us within 2 hours of placing your order. Once the order is shipped, we cannot modify the delivery address.
My order shows delivered but I haven't received it. What do I do?
First, check with neighbours, building security, or family members who may have accepted the delivery. If the package is still not found, contact us within 48 hours of the "Delivered" status. We will raise a dispute with the courier and investigate. If the package is confirmed lost, we will issue a replacement or full refund.
Do you offer same-day delivery?
Same-day delivery is currently available only in Rajkot city for orders placed before 11:00 AM IST on business days. We are working to expand this service to more cities. Check availability at checkout by entering your pin code.
Is Cash on Delivery (COD) available?
Yes, COD is available for domestic orders in select pin codes across India. A small COD handling fee of ₹30–₹50 may apply. COD is not available for international orders or orders above ₹5,000. Check availability at checkout.
Will my fragrance be affected by heat during shipping?
We use insulated packaging during summer months (April–July) to protect fragrance integrity. Perfumes are stable at most shipping temperatures, but we recommend storing them away from direct sunlight once received. If you notice any change in scent due to heat damage, contact us within 48 hours for a replacement.
Section 11

Get in Touch

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, our team is ready to assist you.

Albait Perfume — Privacy Team

We typically respond within 1–2 business days.

Albait Perfume, Wankaner, Gujarat — 360001, India
Mon – Sat, 9:00 AM – 6:00 PM IST